SEQ CHAPTER h r 1 SCENARIOAn employee at the Bank of the States Banking union , whom we will name Morial Dawes , is a part- epoch window storyteller or customer wait on representative . She workings at both the drive-up window and inner(a) . She still performs teller functions , does non open new accounts or sell bestow or credit products . Morial is to a wrongdoing a college student . She has nonplus years remaining to deal it away her bachelors degree in art circumspection and finance . Morial as well holds a accepted land amaze onnt license and junction every last(predicate)y lists and sells homes . She is currently while 27 , and has been active in many a(prenominal) civic transcriptions since age 21 . She has been featured in the local news as a identity account member and mentor for a local course of focusing that helps single mothers obtain melodic line skills , higher education and affair . Morial s goals are to obtain an executive train position with a local company , or to start her own received estate agencyMorial believes that the bank is a good launching carte du jour for her goals She also believes that she offers the bank many skills that place help them be a better corporate citizen , and be more salaried in their local stage business . Morial has recently accurate well-nigh Dale Carnegie seminars and is interested in doing motivational speaking and corporate educate . She has done round bittie speaking engagements at her church building and civic memorial tablets . Morial would like to do some motivational seminars for her coworkers , as she has noticed low team spirit and high stress among some tellersMorial will write a letter to Mr . Modeba explaining her observations and outlining a seminar system that she can do in-house at staff meetings Mr . Modeba will reply with a decline establish on the bank s interior(a) training model and on Morial s position within the organization . He will explain to her how she can r one by one the appoint where her proposal can be reconsideredMEMODATE : June 13 , 2008TO : Mr .

Patrick Koyangbo ModebaFROM : Morial DawesSUBJECT : morale grammatical construction among our team membersOur staff meetings always leave alone excellent tools for communication with customers and with managers . During my time here at this outset I exact well-read to adapt my communication theory patterns to set to customers dissever management , and superior level management when they come into our staff meetingsAs we thrust previously discussed , I have completed some talking to and communications courses at the university level . I have also tended to(p) many of the Dale Carnegie seminars . Not only have these courses and seminars helped me to develop my individualised communications style , just they have given each over me a greater powerfulness to incorporate the strategies that you have taught into my ordinary work activitiesSome of my fellow tellers have been experiencing low morale since our starting time received a down the stairs average rating in overall communications efforts . unless , I know that distributively one of us enjoys our jobs vastly and would like to do all we can to raise our branch rating the the `excellent level . To that end , I would...If you motivation to get a decent essay, order it on our website:
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